A Portland woman is accusing an airline of killing her dog. Kathleen Considine said her Golden Retriever, Jacob, died on an United Airlines flight from Detroit to Portland. When the flight landed in Chicago the airline said the crate wouldn't fit on the plane. So, the dog was sent to a kennel where it stayed for 20 hours. The dog died of a stomach flip that cut blood flow to his internal organs. Considine said a United Airline agent told her someone may have given Jacob medicine. United denied the accusation. Here is its complete response:
We were saddened to hear of Jacob's passing after we returned him to the care of his owner. Our PetSafe team is committed to the safety and comfort of all the pets that travel with us. We worked to ensure Jacob's comfort throughout his entire journey and he showed no signs of distress nor behave in a way that would suggest he was unwell while in our care. Though we understand little can ease the grief that accompanies the loss of a pet, we've been in touch with Ms. Considine to offer our condolences and discuss this matter further.We did not medicate Jacob. We provided water for him and made certain he was comfortable throughout his travels.