Spectrum Offering Credit After Issues in New York

Spectrum is offering customers credit after many people experienced cable outages on Saturday.

The company said the outage was due to fiber optic damage. Spectrum released the following statement:

"We’ve experienced a damaged fiber in our network, crews are on scene, assessing the latest damage.

Icy storms have been moving across the northeast. Yesterday afternoon, multiple damaged fiber affected our network redundancy, thus causing the loss of some services to customers.

It’s been difficult, gaining access to the area for repairs, until power and storm related damage have been cleared."

To claim a credit on your Spectrum bill because of the outage: Spectrum.com

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